Privacy Policy

1. Information We Collect

1.1 CSV File Data

When you upload a CSV file to our service, we temporarily store the file in secure cloud storage. This data is:

• Stored temporarily in secure cloud storage
• Never shared with third parties
• Automatically permanently deleted after download or when the session expires (30 minutes)
• Not accessible to other users

1.2 Analytics Data

With your consent, we use analytics tools to understand how users interact with our service. These tools collect:

• Page views and navigation patterns
• Click events and scroll behavior
• Session recordings (visual representation of user interactions)
• Device and browser information
• General location data (country/region level)

Our analytics tools do NOT capture the content of your CSV files. For more information, see Analytics Provider Privacy Statement.

1.3 Technical Data

We automatically collect certain technical information:

• IP addresses (for rate limiting and abuse prevention)
• Session identifiers (temporary, auto-generated)
• Request timestamps and response times
• Error logs (for debugging and service improvement)

2. How We Use Your Information

We use the collected information for:

• Service Delivery: Processing and cleaning your CSV files
• Security: Preventing abuse and enforcing rate limits
• Analytics: Understanding user behavior to improve our service (with consent)
• Debugging: Identifying and fixing technical issues
• Compliance: Meeting legal obligations

3. Data Retention

• CSV Files: Deleted immediately after download or after 30 minutes of inactivity
• Session Data: Cleared automatically when sessions expire
• Analytics Data: Retained by our analytics provider according to their retention policy
• Server Logs: Retained for up to 90 days for security and debugging purposes

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties except:

• Analytics Provider: Analytics data (only with your consent)
• Hosting Providers: Technical infrastructure (subject to strict data processing agreements)
• Legal Requirements: When required by law or to protect our rights

5. Cookies and Tracking

We use cookies only when you consent to analytics tracking. See our Cookie Policy for detailed information about the cookies we use.

6. Your Rights

You have the right to:

• Access: Request information about data we hold about you
• Deletion: Request deletion of your data (CSV files are auto-deleted)
• Opt-Out: Reject analytics cookies at any time
• Portability: Download your processed CSV files
• Correction: Request correction of inaccurate data

7. Security

We implement industry-standard security measures:

• HTTPS encryption for all data transmission
• Session isolation to prevent cross-user data access
• Rate limiting to prevent abuse
• Regular security audits and updates
• No permanent storage of user files

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.