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Terms of Service

Last updated: December 4, 2025

Please read these Terms of Service ("Terms") carefully before using CSV Cleanup ("Service", "we", "our", or "us"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By using CSV Cleanup, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Service.

2. Description of Service

CSV Cleanup is a web-based tool that allows users to:

  • Upload CSV files for processing
  • Remove duplicate rows and empty cells
  • Normalize data formatting
  • Download cleaned CSV files

The Service is provided "as is" without requiring user registration or account creation.

3. Acceptable Use

You agree to use the Service only for lawful purposes. You must NOT:

  • Upload files containing illegal, harmful, or malicious content
  • Upload files containing personal data of others without proper authorization
  • Attempt to circumvent rate limits or security measures
  • Use the Service to transmit viruses, malware, or harmful code
  • Reverse engineer, decompile, or attempt to extract source code
  • Use automated tools to abuse or overload the Service
  • Violate any applicable laws or regulations

4. Service Limitations

4.1 Rate Limits

To ensure fair usage and service availability, we enforce the following limits:

  • CSV Uploads: 10 uploads per hour per IP address
  • CSV Downloads: 60 downloads per minute per IP address
  • Contact Form: 5 submissions per hour per IP address

4.2 File Limitations

  • Maximum file size is 5MB
  • Extremely large files may result in processing timeouts
  • Only CSV format files are supported

4.3 Session Expiration

Uploaded files and processed data are stored temporarily and automatically deleted after:

  • 30 minutes of inactivity

5. User Responsibilities

You are solely responsible for:

  • The content of files you upload to the Service
  • Ensuring you have the right to process and share the data in your files
  • Complying with data protection laws (GDPR, CCPA, etc.) when uploading personal data
  • Creating backups of your original files before processing
  • Downloading processed files before session expiration

6. Intellectual Property

6.1 Your Content

You retain all rights to the CSV files you upload. We do not claim ownership of your data.

6.2 Our Service

The Service, including its design, code, features, and branding, is owned by CSV Cleanup and protected by intellectual property laws. You may not copy, modify, or distribute our Service without permission.

7. Disclaimer of Warranties

IMPORTANT DISCLAIMER

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that:

  • The Service will be uninterrupted, secure, or error-free
  • Results will be accurate or reliable
  • All data formatting issues will be resolved
  • The Service will meet your specific requirements

8. Limitation of Liability

LIABILITY LIMITATION

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CSV CLEANUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability for any claims related to the Service shall not exceed the amount you paid to use the Service (which is currently $0, as the Service is free).

9. Indemnification

You agree to indemnify and hold harmless CSV Cleanup from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload to the Service

10. Service Availability

We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Refuse service to anyone for any reason
  • Change these Terms with or without notice
  • Implement scheduled maintenance and updates

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.